eZnet CRM Services

eZnetCRM is a Cloud-powered application providing an all-inclusive solution to manage your customers. The application is easy to use, runs in a secure environment, and flexible enough to integrate with existing systems.

LEAD MANAGEMENT

CONTACT MANAGEMENT

OPPORTUNITY MANAGEMENT

CALENDAR MANAGEMENT

DOCUMENT MANAGEMENT

TICKET MANAGEMENT

CAMPAIGN MANAGEMENT

QUOTE MANAGEMENT

ERP INTEGRATION

Product Highlights

Lead Management

  • Track all sales opportunities
  • Generate quotes, sales orders and invoices
  • Create fully customized reports
  • Export opportunities

Campaign Management

  • Marketing planning and budgeting
  • Tracking marketing responses
  • Associate other records to a campaign

Ticket Management

  • Affiliate and track user-defined warranty programs for inventoried items
  • Log and track service tickets for specific serialized or lot controlled items
  • Post material and labor charges as well as miscellaneous expenses
  • Simplifies collaborative work for your team

Contact Management

  • Track all contacts and related opportunities
  • Create hierarchy of contacts
  • Import contacts from external sources
  • Export contacts

Quote Management

  • Create, save and edit sales quotations
  • Create PDF of quotations
  • Integrated product catalogue

Calendar Management

  • Schedule all your meetings and calls using the scheduler
  • Track your team member’s availability and schedule
  • Set alerts that send notification emails to all members

Document Management

  • Document Management is an integral part of eZnet CRM
  • Sharing, distributing, storing and managing your business documents like contracts, marketing collaterals etc.
  • Easy access to critical documents on your fingertips 24 X 7.

Opportunity Management

  • Optimize opportunities, improve your winrates and enhance opportunity insights
  • Opportunity management is based on sales pipeline management
  • Opportunity management provides you with a robust sales road-map to facilitate your sales efforts
  • Focus on the opportunities that matter the most

Customer Relationship Management

A Cloud based CRM system from vStacks Infotech incorporating methodologies and tools that help business manage customer relationships in an organised way. We positively impact customer interactions, thus enabling organizations assess customer needs thereby creating better products and opportunities.

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